topic Re: Compatibility of different range extenders in Broadband & Landline

Compatibility of different range extenders

Heddonite — Fri, 10 Oct 2025 07:34:20 GMT

Can anyone tell me if the BT range extender discs work with the square EE range extenders? Due to a long list of mishaps (see previous post) I had “contracts” set up by both EE and BT. The square EE range extender works well but doesn’t cover the whole house. I also have a BT disc but when I tried to link it to the EE Smarthub and extender I couldn’t get it to work.

Re: Compatibility of different range extenders

XRaySpeX — Fri, 10 Oct 2025 08:06:06 GMT

@Heddonite : No, they do not mix. The black BT Complete WiFi discs are intended to work only with the BT Smart Hub 2.

Re: Compatibility of different range extenders

JimM11 — Fri, 10 Oct 2025 08:13:46 GMT

@Heddonite And also the EE flavoured EE Smarthub (2023) version as well for that round Complete smart Wi-Fi disc! Position of your Square EE Smart wireless extender sitting on the floor is not helping much either.

Re: Compatibility of different range extenders

Heddonite — Fri, 10 Oct 2025 10:34:55 GMT

Perhaps I wasn’t clear - can I use both BT disc and EE range extenders together to extend broadband through the house?

Sent from my iPhone

Re: Compatibility of different range extenders

JimM11 — Fri, 10 Oct 2025 10:44:42 GMT

@Heddonite Here is the link to the current EE Routers and smart wireless units. And depending ON what you have depends on what you can do!

https://ee.co.uk/help/broadband/getting-started/setting-up-smart-wifi

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

Re: Compatibility of different range extenders

XRaySpeX — Fri, 10 Oct 2025 11:19:16 GMT

Let's be sure which EE extenders you're trying to mix with. What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Compatibility of different range extenders

Heddonite — Fri, 10 Oct 2025 14:03:55 GMT

Thanks. Please see the photos in my original post.
Sent from my iPhone

Re: Compatibility of different range extenders

XRaySpeX — Fri, 10 Oct 2025 14:09:21 GMT

There are few that look alike at that scale but have diff abilities. Please read the labels or post pix of them. The backs and bases are more informative.

Re: Compatibility of different range extenders

JimM11 — Fri, 10 Oct 2025 14:09:47 GMT

@Heddonite Your photos are off no help to determine what you have, best you do the what is on the label printed for the units!