topic Re: I want to end the contract early and I warned you 30 days in advance why I have in Broadband & Landline

I want to end the contract early and I warned you 30 days in advance why I have

Olena4 — Wed, 08 Oct 2025 12:28:15 GMT

Your colleagues came to my home and with advertising and offered me to connect to your Internet and they told me that I can close the contract earlier, I just need to warn you 30 days in advance. And I told them to connect me for a year with you, not for two years. Without my knowledge, they connected me for two years.And now I want to move to another country and I want to close my contract with her, I gave you 30 days' notice before I move, but I was told I had to pay £175

Re: I want to end the contract early and I warned you 30 days in advance why I have

XRaySpeX — Wed, 08 Oct 2025 12:34:34 GMT

@Olena4 : You only have a 14-day cooling-off period from the date of installation to cancel your BB contract FoC. Beyond that you will have to pay Early Termination Charges.

Re: I want to end the contract early and I warned you 30 days in advance why I have

XRaySpeX — Wed, 08 Oct 2025 15:25:12 GMT

@Olena4 : When was your BB installed & when did you give 30-days notice?