topic Re: EE use us for their hot spots. looking for contract info which shows this in Broadband & Landline

EE use us for their hot spots. looking for contract info which shows this

bustergonad — Wed, 08 Oct 2025 07:35:23 GMT

I just found out how EE along with other providers, use customer provided routers as their public hotspots. Seeing as this was something they did not seem to want to brag about and advertise before I became a customer, unlike their other bold website statements and fanfare, I don't want to be paying electricity for other freeloaders using this router in my place.

https://www.bt.com/help/broadband/bt-wi-fi--common-questions-about-sharing-your-connection-with-ot

That mentions the practice under BT, but I'd like to find where this is explained to EE customers .

Unless EE would like to reimburse me/customers for freeloaders using and increasing our electric bills. I've a feeling their will be a sudden case of deafness on their part.

"I can provide ear defenders for the grammar gatekeepers"

[mod edit: adjusted text to sentence case.]

Re: EE use us for their hot spots. looking for contract info which shows this

tnj — Wed, 08 Oct 2025 07:32:17 GMT

It is called sharing, people can access via your hotspot and you can access via other peoples. You can opt out on the EE website if you require.

Re: EE use us for their hot spots. looking for contract info which shows this

JimM11 — Wed, 08 Oct 2025 07:56:44 GMT

@bustergonad For you the EE wifi help!

Using EE WiFi at Home and Out and About | Mobile Help | EE

Re: EE use us for their hot spots. looking for contract info which shows this

Peter_W — Wed, 08 Oct 2025 08:36:19 GMT

Good morning @bustergonad.

The network you're seeing here is available for anyone to connect to as part of our WiFI hotspot network, but isn't free for anyone to use.

BT and EE broadband customers, including yourself, get inclusive access to this network, but anyone else would need to buy a WiFi pass in order to connect, so it's definitely not as you've described.

As I indicated above, you can connect to any of the other 5 million hotspots around the country inclusively too.

You can opt out of this service should you wish though, and you can find more details in this thread.

Peter

Re: EE use us for their hot spots. looking for contract info which shows this

XRaySpeX — Wed, 08 Oct 2025 12:01:24 GMT

Only fellow BT BB & New EE BB users would be "freeloaders". Everyone else would be paying EE for the service altho' none of this money would be coming to you.

There is really no contractual doc. covering your use & provision of EE WiFi nodes. Using EE WiFi at Home and Out and About does not specifically cover the public EE WiFi network but is just about using any WiFi in general. In fact the section "Using WiFi at home" only talks about connecting to your own router's SSID & none other.

The only real mention of the public EE WiFi network is to be found in your online EE a/c under Manage > Your Plans > Manage broadband > EE WiFi (at bottom) > Learn more about EE WiFi . There you may Out Out & your router will no longer broadcast the EE WiFI SSID but you won't then be able to use other EE WiFi nodes.

Due to what I believe is a glitch opting in again should give you access to the EE WiFi network again but w/out your router broadcasting the EE WiFI SSID (as it should've made it do).