topic WPA2 Smart hub plus missing?? in Broadband & Landline

WPA2 Smart hub plus missing??

secretstu68 — Sun, 05 Oct 2025 10:49:50 GMT

Hi,

So, I had to reset my smart hub plus and before the reset I could change my security settings on the main Wi-Fi network to WPA2 and didn’t have to use the compatible Wi-Fi network. But now the main Wi-Fi only allows WPA3? no option for WPA2 .

I know I can use the compatible Wi-Fi network to get WPA2 but what happened to it on the main Wi-Fi settings, anyone else got the same issue?

Thanks in advance.

Re: WPA2 Smart hub plus missing??

JimM11 — Sun, 05 Oct 2025 11:03:59 GMT

@secretstu68 That's what happens when EE FW update the hub, NO WPA2 allowed on the main wi-fi anymore had you not reset it you may have been ok, but don't think you will be able to do anything with it now!

Re: WPA2 Smart hub plus missing??

secretstu68 — Sun, 05 Oct 2025 11:05:56 GMT

nice of them to let me know in an update 😡

Re: WPA2 Smart hub plus missing??

JimM11 — Sun, 05 Oct 2025 11:24:54 GMT

@secretstu68 All started way back Mid Feb 2025 when they pushed that FW out, you are just going to have to work around what is needed to make you network function, you may even just have to go promote the Comp and rename them the opposite way to get as you need working. If you get problems with it reachout and Tag one off the EE Community Stars, they may be able to look see and advise what will be better settings wise now!

Re: WPA2 Smart hub plus missing??

secretstu68 — Sun, 05 Oct 2025 11:33:11 GMT

thanks so much for the info.👍