topic Re: IPC6023 Error Message & Slow Internet Below Guaranteed Speeds. in Broadband & Landline

IPC6023 Error Message & Slow Internet Below Guaranteed Speeds.

DavidWilby — Fri, 03 Oct 2025 17:26:12 GMT

Hi ya I am receiving the Error code IPC6023 Despite having 2 Home Help Technicisms and 2 Openreach Engineers Visit still no improvement and one any ideas as this is now 21 days in to having issues - It Looks like EE Are blocking the Ports and Connectivity ! ! !

This hasn't worked since Fibre was Installed and is now just a little frustrating.

Re: IPC6023 Error Message & Slow Internet Below Guaranteed Speeds.

XRaySpeX — Fri, 03 Oct 2025 18:12:50 GMT

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

Re: IPC6023 Error Message & Slow Internet Below Guaranteed Speeds.

DavidWilby — Fri, 03 Oct 2025 18:24:18 GMT

Yes and I have had 2 Visits from there home help team and 2 separate visits from Openreach but still the issue continues 3 weeks in !

Re: IPC6023 Error Message & Slow Internet Below Guaranteed Speeds.

JimM11 — Fri, 03 Oct 2025 19:54:03 GMT

@DavidWilby Take it OR are saying it's fine with us you have the full 1Gb/s speed? How are they testing it if you know, your post shows speed to the hub at 200Mb/s for that POOR download, but the upload is just not that far off as 110Mb/s is the OR guided rate!