https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1570970#M127849 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4868693">@Alan11141</a>&nbsp;The details and symptoms that a failed PSU are on postings, but if that is not what is happening then it's not that unit that has failed!&nbsp;</P> Wed, 01 Oct 2025 07:39:13 GMT JimM11 2025-10-01T07:39:13Z https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1570941#M127846 <P>So spend hrs on phone and fob off with a new plug adapter for my Wi-Fi router&nbsp;</P><P>waited four days for it got it plugged it in and the box still doesn’t work!&nbsp;</P><P>gezzzz&nbsp;</P> Tue, 30 Sep 2025 22:33:42 GMT https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1570941#M127846 Alan11141 2025-09-30T22:33:42Z https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1570970#M127849 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4868693">@Alan11141</a>&nbsp;The details and symptoms that a failed PSU are on postings, but if that is not what is happening then it's not that unit that has failed!&nbsp;</P> Wed, 01 Oct 2025 07:39:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1570970#M127849 JimM11 2025-10-01T07:39:13Z https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1571145#M127871 <P>What is the name of the EE BB plan are you on including its speed?</P> Wed, 01 Oct 2025 14:26:02 GMT https://community.ee.co.uk/t5/Broadband-Landline/No-broadband/m-p/1571145#M127871 XRaySpeX 2025-10-01T14:26:02Z