topic Re: Broadband in Broadband & Landline

Broadband

Spikeymaria — Sat, 27 Sep 2025 08:35:22 GMT

Has anyone has any trouble connecting or staying connected via broadband to a Samsung smart tv?

Re: Broadband

Northerner — Sat, 27 Sep 2025 12:39:57 GMT

Hi @Spikeymaria

WiFi on Samsung TVs is woeful and even their new TVs still have WiFi 5 in 2025 which is pathetic.

Try clearing any old WiFi settings and can your TV detect your router. How far is your router from your TV.

Thanks

Re: Broadband

XRaySpeX — Sat, 27 Sep 2025 13:14:11 GMT

@Spikeymaria : Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your TV to that.

Re: Broadband

Spikeymaria — Mon, 29 Sep 2025 09:32:52 GMT

I can’t do as I dont kno how to and I can’t get into my manage broadband on the app at the moment as it says there is a problem loading.

Re: Broadband

XRaySpeX — Mon, 29 Sep 2025 09:58:13 GMT

It's not the app. It's your router. Login to your EE Smart Hub/Router at 192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then then go to the Advanced > Advanced Wireless page.

Re: Broadband

JimM11 — Mon, 29 Sep 2025 09:58:45 GMT

@Spikeymaria You could use the web manager interface to do that, http://192,168.1.254 will get you to the EE Router!

Re: Broadband

Spikeymaria — Tue, 30 Sep 2025 06:18:33 GMT

I can’t get on to this page as it says to switch to something else but it still won’t let me get on there.

Re: Broadband

Christopher_G — Tue, 30 Sep 2025 15:04:34 GMT

Hi @Spikeymaria

If you're still having problems with this, I recommend speaking to our technical support team, so they can check everything from our end and help you get the TV connected fully.

Chris

Re: Broadband

XRaySpeX — Mon, 06 Oct 2025 09:51:36 GMT

What is the "something else"?