https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560935#M126596 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4600485">@sophiewaters45</a></SPAN></SPAN>.</P> <P>Just to add to the steps <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/160397">@Schockwave</a></SPAN></SPAN> mentioned, you can find more information that may help in our <A href="https://ee.co.uk/help/broadband/fix-problem/fix-ee-broadband-connection-problems#article-heading-3" target="_blank">Fix An EE Broadband Connection Problem</A> Help page.</P> <P>If your router still isn’t powering on, <A href="https://ee.co.uk/help/contact-ee" target="_blank">please get in touch with our Guides,</A> they’ll be able to run through some further checks and help get you back online.</P> <P>Debbie</P> Tue, 02 Sep 2025 15:33:14 GMT Debbie_G 2025-09-02T15:33:14Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560870#M126575 <P>My broadband router has suddenly turned off</P> Tue, 02 Sep 2025 10:44:42 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560870#M126575 sophiewaters45 2025-09-02T10:44:42Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560900#M126579 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4600485">@sophiewaters45</a>&nbsp;,</P><P>Welcome to the community,</P><P>Have you unplugged your router, left it for a while and then plugged it back in to see if it comes back on?</P> Tue, 02 Sep 2025 12:06:37 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560900#M126579 Schockwave 2025-09-02T12:06:37Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560935#M126596 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4600485">@sophiewaters45</a></SPAN></SPAN>.</P> <P>Just to add to the steps <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/160397">@Schockwave</a></SPAN></SPAN> mentioned, you can find more information that may help in our <A href="https://ee.co.uk/help/broadband/fix-problem/fix-ee-broadband-connection-problems#article-heading-3" target="_blank">Fix An EE Broadband Connection Problem</A> Help page.</P> <P>If your router still isn’t powering on, <A href="https://ee.co.uk/help/contact-ee" target="_blank">please get in touch with our Guides,</A> they’ll be able to run through some further checks and help get you back online.</P> <P>Debbie</P> Tue, 02 Sep 2025 15:33:14 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-st/m-p/1560935#M126596 Debbie_G 2025-09-02T15:33:14Z