topic Re: No wifi in Broadband & Landline

No wifi

LaurenElp88 — Sun, 31 Aug 2025 11:41:50 GMT

I have no wifi again! Pay £40 a month when all I use is my 4G on my mobile because my wifi never works!

Tried all the unplugging and restarting…. Same problem every day!!

Re: No wifi

MarcusB1 — Sun, 31 Aug 2025 12:01:40 GMT

@LaurenElp88 Do you mean you have no broadband? Have you ran the service checker to see if there are any outages? https://ee.co.uk/help/service-status

Re: No wifi

JimM11 — Sun, 31 Aug 2025 12:07:13 GMT

@LaurenElp88 From the help below!

Fix An EE Broadband Connection Problem | Broadband Help | EE

Re: No wifi

Christopher_G — Sun, 31 Aug 2025 14:00:25 GMT

Hi @LaurenElp88

Welcome to the community.

Please follow the troubleshooting steps on the link that @JimM11 posted. If you're still having problems, I recommend speaking with our Technical Support team, so that they can check everything from our side for you.

Chris