topic Re: HELP in Broadband & Landline

HELP

Ternopil22 — Thu, 28 Aug 2025 23:25:48 GMT

Hi,

I have a problem with my broadband and Smart Hub today was the day of activation and I received a confirmation email that everything is fine and I can use it but it kept flashing orange, it was on all day, I restarted it, everything is connected correctly and there are no problems with the wires but it still doesn't work, please help

Re: HELP

XRaySpeX — Thu, 28 Aug 2025 23:52:47 GMT

Your BB could be activated at any time today up to midnight.

Re: HELP

JimM11 — Fri, 29 Aug 2025 07:38:31 GMT

@Ternopil22 In case you need! If not working by now you do need to give EE CS a call!

https://ee.co.uk/help/broadband/getting-started
https://ee.co.uk/help/broadband/manage-use/manage-your-ee-hub