topic Re: Broadband in Broadband & Landline

Broadband

elainegoodwin58 — Tue, 26 Aug 2025 07:12:01 GMT

Hi want to know why you cannot take my broadband money out of my bank account

Michael_D — Tue, 26 Aug 2025 09:19:45 GMT

Welcome to the community.

We don't have access to your account details here on the community to see what is happening with your payment.

Have you had payments come out by direct debit in the past, or has it recently been set up and not been taken?

Michael

JimM11 — Tue, 26 Aug 2025 09:34:53 GMT

@elainegoodwin58 And if you need, below and more than likely accounts is where you want to go!