https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558528#M126063 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1076450">@Irishfran75</a>&nbsp;Good to know, both the devices must have stayed as per the original ssid and got confused by just the router change!</P> Sat, 23 Aug 2025 20:36:43 GMT JimM11 2025-08-23T20:36:43Z https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558515#M126061 <P>Recently I moved from BT to EE. Installed the EE router, hybrid connect and extenders and all fine. Then I changed the SSID of the network from the default and now I’m getting the above message when I connect to WiFi. The WiFi is working but the app and 192 etc won’t let me see the extenders and hybrid connect. Anybody got any ideas what’s going on there? the extenders have the connected teal light.&nbsp;<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5772.png" style="width: 1320px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39705iC370065EB75DEE05/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5772.png" alt="IMG_5772.png" /></span></P><P> </P> Sat, 23 Aug 2025 19:23:18 GMT https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558515#M126061 Irishfran75 2025-08-23T19:23:18Z https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558527#M126062 <P>Fixed - just needed to reset the hybrid connect and extender devices and set them up again.&nbsp;</P> Sat, 23 Aug 2025 20:27:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558527#M126062 Irishfran75 2025-08-23T20:27:39Z https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558528#M126063 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1076450">@Irishfran75</a>&nbsp;Good to know, both the devices must have stayed as per the original ssid and got confused by just the router change!</P> Sat, 23 Aug 2025 20:36:43 GMT https://community.ee.co.uk/t5/Broadband-Landline/You-need-to-connect-to-your-home-WiFi-to-see-your-devices/m-p/1558528#M126063 JimM11 2025-08-23T20:36:43Z