topic Re: Port Forward doesn't stay in list in Broadband & Landline

Port Forward doesn't stay in list

Rob371 — Fri, 22 Aug 2025 16:21:16 GMT

Heya!

So I've been trying to port forward for a while now. Trying to set up a Minecraft server. I did this years ago and that port has stayed in place, but trying to add another (for an external map mod) it doesn't stay in the list. I click save, it says it's saved, but then goes back to the list with just my Minecraft port and nothing else.

I've disabled UPnP as was suggested.

I've restarted the router, and contacted both the online help and called the helpline, but they only give basic support.

There shouldn't be any other issues on my router from what they say.

Thanks in advance!

Re: Port Forward doesn't stay in list

bobpullen — Fri, 22 Aug 2025 17:14:35 GMT

What hub are you using and are you able to share a screenshot of what you're trying to do/seeing?

Re: Port Forward doesn't stay in list

XRaySpeX — Fri, 22 Aug 2025 17:47:41 GMT

After you enter the Port Forward paras. have you pressed the '+ to the R of them before you Save to add that rule to the list?

Re: Port Forward doesn't stay in list

Rob371 — Fri, 22 Aug 2025 17:55:19 GMT

When I click save, it shows this.

That Minecraft port I added years ago, that's just stayed there.

I have the BT Smart Hub 2

Re: Port Forward doesn't stay in list

Rob371 — Fri, 22 Aug 2025 17:55:47 GMT

Yes, I replied to someone else with some screenshots.

Re: Port Forward doesn't stay in list

bobpullen — Sat, 23 Aug 2025 09:11:18 GMT

@Rob371 - looks like it should work.

Just a thought, but I wonder if it doesn't like something about the apostrophe in the target device name? Can you try changing the name of that device under the 'Network' section i.e. remove the apostrophe and see if you have any more luck?

Alternatively, you could click the 'Show IP address' button and enter the device's IP address instead (if you do this, make sure the 'Always use this IP' option is enabled for that device after clicking into it from the Network page).

If that doesn't work, might be time to go nuclear and try a factory reset?

Re: Port Forward doesn't stay in list

Rob371 — Sat, 23 Aug 2025 09:06:45 GMT

It was the apostrophe.

Thank you so much! I don't know when I renamed it, but it was years ago, and I've always come across this issue with port forwarding, but never enough to do anything about it.

Originally made the Minecraft port even longer ago.

I changed the device, then set the port and it worked.

Thank you so much for the help!

Re: Port Forward doesn't stay in list

bobpullen — Sat, 23 Aug 2025 09:11:56 GMT

Excellent, glad it's sorted! 🙂