topic Re: Busiest Home and Supplied Hardware in Broadband & Landline

Busiest Home and Supplied Hardware

loopercamper — Sun, 10 Aug 2025 06:30:15 GMT

I have spent some time searching for an answer but without success, and while I could bite the bullet and phone EE, that is never an easy hour!! (I will have to phone at some point)

I have one question please - What hardware is supplied as standard as part of the Busiest Home Bundle?

Thank you

Re: Busiest Home and Supplied Hardware

JimM11 — Sun, 10 Aug 2025 07:48:15 GMT

@loopercamper You will get the flagship EE Smart Hub Pro wi-fi 7 hardware, as long as everything that is required does not clash and you can indeed move to that package!

Re: Busiest Home and Supplied Hardware

JimM11 — Sun, 10 Aug 2025 08:49:39 GMT

@loopercamper

See the link below and the info the EE site is doing it's usual so the Pro may be just if you go 1.6Gb/s max to the wall speed wise, else the baby brother EE Plus, or extra addon showed you go lower and want!

Broadband Plan Terms and Conditions for Essentials, All Rounder, Full Works, Busiest Home Bundle and Made for Gamers Bundle plans only

Re: Busiest Home and Supplied Hardware

loopercamper — Sun, 10 Aug 2025 11:12:49 GMT

Thank you for the replies. I really wanted to confirm what is the standard equipment shipped when a person takes the Busiest Home plan. I guess what I am really asking is will a Smart WiFi extender be automatically shipped or do I have to request that once the service is up and running?

i.e

I would get

1. EE Smart Hub Pro wi-fi 7

2. Smart WIFI Extender (I would only need one)

I am fine with regards to advice about taking the service and how that works (or in some cases does not work)

Thanks

Re: Busiest Home and Supplied Hardware

JimM11 — Sun, 10 Aug 2025 11:36:07 GMT

@loopercamper from the link above what it say's. So EE Smarthub+ and one Smart Wi-Fi device would look to be included as below. No Pro what so ever.

• Busiest Home Bundle:
o Smart Hub Plus
o WiFi Controls
o Smart WiFi
o Cyber Security
o WiFi Enhancer
o Proactive Service

Wifi 7 router | The Best Wifi Technology with low latency | EE

Picture at the very bottom off the link for the busiest bundle, ee site usual not playing nice you may have more luck!

Re: Busiest Home and Supplied Hardware

loopercamper — Sun, 10 Aug 2025 15:49:07 GMT

@JimM11 Thanks for your efforts to help, unfortunately I am a little confused by your replies which when referring to which router is supplied are incorrect. The 1.6 speed plans both come with the Smart Hub Pro router, my question was regarding whether the Smart WIFI box is sent as standard with these two plans, hopefully someone else will be able to answer but if not I plan to phone EE first thing tomorrow.

Thanks again for trying to help

Re: Busiest Home and Supplied Hardware

Matt_124 — Sun, 10 Aug 2025 16:18:52 GMT

Yes you get a Smart Hub Pro and one Smart WiFi Pro device.

2 further Smart WiFi Pro devices can be requested free-of-charge if your coverage is insufficient.

Re: Busiest Home and Supplied Hardware

JimM11 — Sun, 10 Aug 2025 17:24:00 GMT

@loopercamper The images @Matt_124 manage to get up and posted for you, the EE site was doing it's usual not letting anything be selected but you can see from what he has posted, and hopefully it is all available for you!