topic Re: My EE mobile is linked to my parent's account in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553520#M124623 <P>I did yes, it said we've matched you to an account (doesn't say which one) etc etc. I only found out when the engineer turned up at my parents. I have tried again, but put my phone number in the initial message. Hopefully this time it has worked, as I just got an email, from BT re a problem, to my own email account. Thanks.</P> Sun, 03 Aug 2025 16:43:42 GMT MB165 2025-08-03T16:43:42Z My EE mobile is linked to my parent's account https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553511#M124619 <P>I'm trying to report a fault on my landline, but because I used my mobile to report a fault on my parents landline previously, it keeps logging as a fault on their line. How do I fix this?&nbsp;</P> Sun, 03 Aug 2025 15:48:23 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553511#M124619 MB165 2025-08-03T15:48:23Z Re: My EE mobile is linked to my parent's account https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553513#M124621 <P><SPAN>How are you&nbsp;using your mobile to report a fault on your landline?&nbsp; Have you texted</SPAN><SPAN>&nbsp;</SPAN><STRONG>PHONE</STRONG><SPAN>&nbsp;to</SPAN><SPAN>&nbsp;</SPAN><STRONG>66033</STRONG>?</P> Sun, 03 Aug 2025 15:59:12 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553513#M124621 XRaySpeX 2025-08-03T15:59:12Z Re: My EE mobile is linked to my parent's account https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553520#M124623 <P>I did yes, it said we've matched you to an account (doesn't say which one) etc etc. I only found out when the engineer turned up at my parents. I have tried again, but put my phone number in the initial message. Hopefully this time it has worked, as I just got an email, from BT re a problem, to my own email account. Thanks.</P> Sun, 03 Aug 2025 16:43:42 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-EE-mobile-is-linked-to-my-parent-s-account/m-p/1553520#M124623 MB165 2025-08-03T16:43:42Z