topic Re: Racist Engineer in Broadband & Landline

Racist Engineer

Doctorsh — Fri, 25 Jul 2025 12:07:11 GMT

I just a terrible experience with a racist disrespectful engineer who was rude by all means and even refused to help to have a look at my broadband issue. After waiting a month !!!!! And took a day off work waiting for the second time!!

Re: Racist Engineer

Schockwave — Fri, 25 Jul 2025 12:15:17 GMT

Hello @Doctorsh ,

Welcome to the community,

Sorry to hear about that, I would suggest making a complaint using the complaint form:

https://ee.co.uk/help/contact-ee/complaint/complaint-form

Re: Racist Engineer

XRaySpeX — Fri, 25 Jul 2025 13:41:42 GMT

If the eng. was from Openreach you should complain directly to OR as I want to complain about an Openreach engineer’s conduct

Re: Racist Engineer

Peter_W — Fri, 25 Jul 2025 15:46:26 GMT

Hi @Doctorsh.

Welcome to the EE Community!

I'm keen to make sure we take a closer look into what you've reported here, so I've popped you over a private message.

Peter