Unable to log into MyBT

Dave_b_74333 — Sun, 20 Jul 2025 22:03:00 GMT

Upgraded to EE FTTP.

I can't view my broadband bills from my EE account (I have an existing mobile subscription.

But more importantly, I can't log into the MyBT app to amend access control time restrictions (I have the BT Hub still).

Where do we go from here? We still need the time restrictions enabled if we're keeping the BT Hub.

Thanks

Re: Unable to log into MyBT

XRaySpeX — Sun, 20 Jul 2025 23:13:56 GMT

If you've been moved to EE you can no longer access your MyBT a/c.