topic Re: Hi paid bill but not reconnected in Broadband & Landline

Hi paid bill but not reconnected

Diggydeep — Mon, 14 Jul 2025 23:48:45 GMT

Hi there can anyone help me get connected again was a little late on my bill this month got disconnected yesterday, paid today but still not back on. Please help

Re: Hi paid bill but not reconnected

Diggydeep — Tue, 15 Jul 2025 00:38:33 GMT

Anthem?

Re: Hi paid bill but not reconnected

Diggydeep — Tue, 15 Jul 2025 00:40:54 GMT

Help i bed

Re: Hi paid bill but not reconnected

Diggydeep — Tue, 15 Jul 2025 00:41:30 GMT

What did you bed

Re: Hi paid bill but not reconnected

XRaySpeX — Tue, 15 Jul 2025 00:43:08 GMT

@Diggydeep : It could take a day or 2 to reach your a/c & get unsuspended.

Re: Hi paid bill but not reconnected

Linzi_H — Tue, 15 Jul 2025 08:11:17 GMT

Hi @Diggydeep

Welcome to the Community.

After your payment has been received, all services should be reconnected within 24 hours, although usually it's much quicker than this.

If you still don't have access to your services after this point, then please speak to the broadband team directly so they can check your account.

Linzi