https://community.ee.co.uk/t5/Broadband-Landline/EE-app/m-p/1547906#M123371 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4817552">@fbujra</a>&nbsp;: Which app have you d/loaded? What's its version no.? Have you paired the replacement router with it?</P><P>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</P> Mon, 14 Jul 2025 00:44:45 GMT XRaySpeX 2025-07-14T00:44:45Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app/m-p/1547872#M123370 <P>I was moved to EE from.BT and I was told I do not need to change anything but was sent another router and was told to download another app on my ohone if I wanted parental controls for my children. It's been almost 6 months the app doesn't work . The broadband&nbsp; is **bleep**e, I have called to explain that my app doesn't work they couldn't fix it to.date a waste of time!! I regrade moving to EE <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Sun, 13 Jul 2025 22:04:24 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app/m-p/1547872#M123370 fbujra 2025-07-13T22:04:24Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app/m-p/1547906#M123371 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4817552">@fbujra</a>&nbsp;: Which app have you d/loaded? What's its version no.? Have you paired the replacement router with it?</P><P>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</P> Mon, 14 Jul 2025 00:44:45 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app/m-p/1547906#M123371 XRaySpeX 2025-07-14T00:44:45Z