topic Re: Moving home with exsiting EE contract in Broadband & Landline

Moving home with exsiting EE contract

July6th — Thu, 10 Jul 2025 19:00:39 GMT

Hi,

I'm moving home next month, and I've notified EE of my house moving.

The staff told me that I will have a 14-day period to cancel my new contract. I didn't quite get it when I heard it, but now I've realised that after moving I will have a new 24-month contract and that's why I will have this cooling-down period.

Does anyone know whether my understanding is correct? If correct, does that mean I can cancel my contract within this period without having to pay the early leaving charge to EE - the reason is that I found if I start a new EE 500MB contract by myself, it would bt 5 bucks cheaper per month comparing to my current price.

Thanks!

Re: Moving home with exsiting EE contract

Mustrum — Thu, 10 Jul 2025 19:09:12 GMT

@July6th Are you currently out of contract or do you still have time to go?

If so EE have waived your current early termination charges in lieu of a new 24 month contract. If you were to cancel within 14 days I suspect that charge would be applied.

Plus you are unlikely to have a seamless house move.

Re: Moving home with exsiting EE contract

July6th — Thu, 10 Jul 2025 19:23:10 GMT

Thanks for your reply. Yes I'm still within the 24-month contract, it started from Aug 2024.

Re: Moving home with exsiting EE contract

Mustrum — Thu, 10 Jul 2025 19:29:41 GMT

@July6th so I guess 12 times your current monthly fees in early termination charges is not quite so good as an extra fiver.

Re: Moving home with exsiting EE contract

July6th — Thu, 10 Jul 2025 19:30:47 GMT

Yeah sounds so haha, I think I'll just keep going with the current one now. Thank you for your help!

Re: Moving home with exsiting EE contract

Mustrum — Thu, 10 Jul 2025 19:46:28 GMT

@July6th always worth exploring options.

You could ask if it is possible to keep your current contract term, but pay the moving fee.

Might be worth a go.