Broadband kit arrived but I am changing my home address

rahullama — Wed, 09 Jul 2025 20:39:49 GMT

Hello, My new EE braodband kit arrived a few days ago. However, we now have plans to shift to a new location. I just got an email asking to return the kit. Should I return it or can they allow me to take the new broadband kit to my new location when we relocate ? I need to get the engineer over to even use my kit - its fully fresh and unused and unboxed at the moment. The shifting to my new place will take atleast 3 months for the paper work etc.

What would you advice ?

Many thanks!

Kind regards,
Rahul

Re: Broadband kit arrived but I am changing my home address

Mustrum — Wed, 09 Jul 2025 20:51:16 GMT

@rahullama if you have been asked to return it, then that is what you should do.

You will get new equipment, which may well be different when you move to your new place.

topic Broadband kit arrived but I am changing my home address in Broadband & Landline

Broadband kit arrived but I am changing my home address

Re: Broadband kit arrived but I am changing my home address