topic Re: Broadband plan in Broadband & Landline

Broadband plan

Nannafree — Tue, 08 Jul 2025 14:44:30 GMT

How do i find out how much time is left on my 24 month plan

Re: Broadband plan

XRaySpeX — Tue, 08 Jul 2025 14:56:42 GMT

Add 24 months to your start date and then subtract today's date.

Re: Broadband plan

Mustrum — Tue, 08 Jul 2025 16:17:02 GMT

@Nannafree you should get an email from EE a few weeks before the end of your contract.

If you don't know or can't find your start date you could always call customer services and ask.

From the Help pages:

Call us

Monday to Friday, 8am to 9pm

Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

Re: Broadband plan

tnj — Tue, 08 Jul 2025 16:33:53 GMT

It shows under Manage My Broadband on both the web page and the app. If you are at the end of your contract it shows as Contract Ends: with a blank where the date should be. The page on the website you need is at https://ee.co.uk/plans-subscriptions/broadband but you have to be logged on first.

Re: Broadband plan

XRaySpeX — Tue, 08 Jul 2025 16:35:06 GMT

You'll find your contract end-date in your online MyEE a/c under Plans & Subs > Manage BB.

Re: Broadband plan

Mustrum — Tue, 08 Jul 2025 17:04:38 GMT

@tnj @XRaySpeX that does not work if you are still on a legacy contract.

Re: Broadband plan

XRaySpeX — Tue, 08 Jul 2025 17:09:00 GMT

Yes, @Mustrum , true! I am assuming New EE BB these days unless otherwise stated or implied. Typically OP has omitted which plan they are on.