topic Wifi problem in Broadband & Landline

Wifi problem

Lbooker29 — Mon, 07 Jul 2025 13:09:21 GMT

Hi there as anyone had a problem with there router mine is currently flashing green when orange light comes one and go again when back to flashing green light

Re: Wifi problem

XRaySpeX — Mon, 07 Jul 2025 13:33:06 GMT

Sounds as if BB not working. You could text HELP to 66033 to get EE to test the line & see what needs doing.

Re: Wifi problem

bobpullen — Wed, 09 Jul 2025 19:44:24 GMT

The LED should not be going green unless there's some sort of boot event. Is it definitely green, and not aqua (the colour it goes when it's working)? If so, I'd suggest getting in tough with support as it suggests a hardware fault of some description.