Xbox connection

Tomf831 — Sun, 22 Jun 2025 15:51:58 GMT

Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection drop outs in online games. And i mean my ping is normally 16to26 max not it drops to 250 plus. When I test the connection ive noticed one time I go in it says running ipv4 only. Then it's ipv 4 and ipv6 together the NAT could be either open or moderate, I make sure it's open to start then when I have the issue it's changed itself to moderate. I've tried quite a lot of things but I can't seem to sort the issue can anybody help plz. Thanks

Re: Xbox connection

Rach_H — Mon, 23 Jun 2025 11:15:07 GMT

Hi @Tomf831,

Welcome to the Community!

We don't want you to have any issues with your connection, so I'd like to get this checked out. I'd recommend texting 'HELP' to 66033, so the team can check for any faults that may be causing this change.

Rach

topic Re: Xbox connection in Broadband & Landline

Xbox connection

Re: Xbox connection