topic Re: Broadband bill in Broadband & Landline

Broadband bill

Astar1 — Fri, 13 Jun 2025 13:28:46 GMT

Getting texts saying broadband bill is ready but can’t find it anywhere

Re: Broadband bill

Debbie_G — Fri, 13 Jun 2025 15:49:36 GMT

Hi @Astar1.

Welcome to the community.

If you log in to your EE Online account and select Broadband, you can view your bill in the Bills & Payments section.

Debbie

Re: Broadband bill

Astar1 — Sun, 15 Jun 2025 08:29:33 GMT

Thanks Debbie G unfortunately it wasn’t as simple as that. My broadband installer put a different name to the one on my phone account so I couldn’t pair the two and see my bill.

I’m supposed to get an email in two to five days enabling me to put it right

Thanks again

Re: Broadband bill

Leanne_T — Sun, 15 Jun 2025 09:23:29 GMT

Thanks for coming back to us and letting us know @Astar1

I hope this is all sorted soon for you 🙂

Leanne.