topic Re: Can I Open The Box?? in Broadband & Landline

Can I Open The Box??

Old_Guy — Thu, 29 May 2025 11:45:06 GMT

My new EE router has arrived but install is not till next week when an Openreach Engineer is coming.

Can I open the box and have a play with the router os is this a No-No??

Re: Can I Open The Box??

Chris_B — Thu, 29 May 2025 12:26:52 GMT

@Old_Guy You can,

Re: Can I Open The Box??

Mustrum — Thu, 29 May 2025 12:47:51 GMT

@Old_Guy no one will know anyways, though that said without an internet connection there is not a lot you can do with it.

Which model did they provide?

Re: Can I Open The Box??

JimM11 — Thu, 29 May 2025 12:52:19 GMT

@Old_Guy It's a good thing to get it out the box, play away to your hearts content, just keep it off the line until it is needed, also keep it powered on let it burn itself in as like any new piece off electronics the early day's can be the failure time!

Re: Can I Open The Box??

Old_Guy — Thu, 29 May 2025 13:04:17 GMT

They sent a Smart Hub Plus

Many thanks for the answers - I will have a play

Re: Can I Open The Box??

JimM11 — Thu, 29 May 2025 13:09:25 GMT

@Old_Guy That's what you were hoping for to replace you Plusnet unit if i remember correctly, at least you will be able to compare and get it fairly squared away for the swap day and quick change out.