topic Re: Set up wifi controls App, blank screen in Broadband & Landline

Set up wifi controls App, blank screen

DavidT95 — Wed, 28 May 2025 15:39:52 GMT

Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??

Re: Set up wifi controls App, blank screen

JimM11 — Wed, 28 May 2025 15:55:08 GMT

@DavidT95 How long since you had the install and the activation date to go live?

Re: Set up wifi controls App, blank screen

DavidT95 — Wed, 28 May 2025 16:03:10 GMT

Yesterday, activation and live all went well

Re: Set up wifi controls App, blank screen

JimM11 — Wed, 28 May 2025 17:14:15 GMT

@DavidT95 Yes apart from the app syncing to your account and also to the hub manager, with the app can you get to and see you bills, you orders also etc. And also the blank screen is not a new thing app wise....

Re: Set up wifi controls App, blank screen

DavidT95 — Wed, 28 May 2025 17:37:37 GMT

Just checked bills, saying the order is still being processed..maybe give it a couple of days to clear through then try?