https://community.ee.co.uk/t5/Broadband-Landline/EE-app-pair-with-Bt-hub-2/m-p/1535843#M120735 <P>I set up my EE app to pair with my Bt hub 2 &nbsp;yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5</P><P>&nbsp;</P> Fri, 23 May 2025 16:53:23 GMT Bluesriff7 2025-05-23T16:53:23Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-pair-with-Bt-hub-2/m-p/1535843#M120735 <P>I set up my EE app to pair with my Bt hub 2 &nbsp;yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5</P><P>&nbsp;</P> Fri, 23 May 2025 16:53:23 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-pair-with-Bt-hub-2/m-p/1535843#M120735 Bluesriff7 2025-05-23T16:53:23Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-pair-with-Bt-hub-2/m-p/1535932#M120762 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4587516">@Bluesriff7</a></SPAN>.</P> <P>Welcome back to the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Just to be sure, are you at home and within range of your Hub whilst trying to access these options at the moment?<BR />Also whilst it's really simple, have you had a chance to try restarting your Hub, leaving it unplugged for at least 30 seconds?<BR />Peter</P> Sat, 24 May 2025 07:41:34 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-pair-with-Bt-hub-2/m-p/1535932#M120762 Peter_W 2025-05-24T07:41:34Z