https://community.ee.co.uk/t5/Broadband-Landline/EE-app-wont-pair-with-phone/m-p/1535763#M120719 <P>Hi and welcome to the community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4785980">@One973</a></SPAN>. We'll try and guide you to some help here.&nbsp;</P> <P>What happened when you spoke our Customer Support team? Did they say what the next steps were in trying to fix this for you?</P> <P>Chris</P> Fri, 23 May 2025 11:32:08 GMT Christopher_G 2025-05-23T11:32:08Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-wont-pair-with-phone/m-p/1535720#M120713 <P>I have moved over to EE from BT &amp; i am unable to pair the app with my Hub for over 1 month, I see many people have had the same issue but cannot see how it has been resolved &amp; the EE guides have been no help.<BR />Does anyone know the resolution to this ?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 23 May 2025 09:02:26 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-wont-pair-with-phone/m-p/1535720#M120713 One973 2025-05-23T09:02:26Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-wont-pair-with-phone/m-p/1535763#M120719 <P>Hi and welcome to the community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4785980">@One973</a></SPAN>. We'll try and guide you to some help here.&nbsp;</P> <P>What happened when you spoke our Customer Support team? Did they say what the next steps were in trying to fix this for you?</P> <P>Chris</P> Fri, 23 May 2025 11:32:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-wont-pair-with-phone/m-p/1535763#M120719 Christopher_G 2025-05-23T11:32:08Z