https://community.ee.co.uk/t5/Broadband-Landline/Charge-for-returned-router/m-p/1532084#M120044 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4774844">@Richardtilson92</a>&nbsp;</P> <P>Best speak to EE CS on 150.&nbsp;</P> <P>Thanks&nbsp;</P> Fri, 09 May 2025 12:38:50 GMT Northerner 2025-05-09T12:38:50Z https://community.ee.co.uk/t5/Broadband-Landline/Charge-for-returned-router/m-p/1532079#M120043 <P><FONT color="#000000">EE have issued an £85 charge to my account for not returning the router this was returned promptly using their label and packaging provided! after 2 months the receipt was chucked away as assumed it was all good!&nbsp;<BR /></FONT>this was immediately sent back in the original box and everything with all the kit as we upgraded the router so why would we keep an old one?&nbsp;<BR />On top of all this they’ve done something with my online account and I can’t even access anything or view my bills! I’m really unhappy!&nbsp;</P> Fri, 09 May 2025 12:29:14 GMT https://community.ee.co.uk/t5/Broadband-Landline/Charge-for-returned-router/m-p/1532079#M120043 Richardtilson92 2025-05-09T12:29:14Z https://community.ee.co.uk/t5/Broadband-Landline/Charge-for-returned-router/m-p/1532084#M120044 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4774844">@Richardtilson92</a>&nbsp;</P> <P>Best speak to EE CS on 150.&nbsp;</P> <P>Thanks&nbsp;</P> Fri, 09 May 2025 12:38:50 GMT https://community.ee.co.uk/t5/Broadband-Landline/Charge-for-returned-router/m-p/1532084#M120044 Northerner 2025-05-09T12:38:50Z