topic Re: Unable to manage my landline anymore. in Broadband & Landline

Unable to manage my landline anymore.

davet1234 — Thu, 08 May 2025 12:42:19 GMT

When I was forced to join EE from BT I was able to manage my landline (digital) and set up "call protect" etc. Now when I login to my EE account and select "manage plans" only Broadband is available and not landline. Does anybody have any ideas before I have the hassle of phoning them . Thanks!

Re: Unable to manage my landline anymore.

JimM11 — Thu, 08 May 2025 13:01:10 GMT

@davet1234 Your only option is to hassle and phoning the only way!

Re: Unable to manage my landline anymore.

davet1234 — Thu, 08 May 2025 13:05:26 GMT

Thanks Jim

I feared as much. Thankyou.

Re: Unable to manage my landline anymore.

JimM11 — Thu, 08 May 2025 13:10:23 GMT

@davet1234 There is just no way off knowing what the state off play with all the fast moving that is going on, BT was the place, and welcome to EE, your compare begins....

Question was posted up on the forum sometime last week, pretty sure it was the exact same so worth a search.

Re: Unable to manage my landline anymore.

XRaySpeX — Thu, 08 May 2025 13:11:57 GMT

Have you followed Plans & Subs > Digital Home Phone > Call Protect > Manage?

See Call Protect

Re: Unable to manage my landline anymore.

davet1234 — Sat, 10 May 2025 10:07:41 GMT

No Solution yet. But thanks to those who tried to help.