topic Re: Paying Broadband to EE and BT in Broadband & Landline

Paying Broadband to EE and BT

SOOTY8 — Tue, 06 May 2025 17:28:22 GMT

I have just realised I am paying BT for broadband and landline (now about £50 per month) but I am also paying EE £48.34 pm as well as £21 for 2 SIM only mobile phones. I do not know what the £48.34 is for.

Re: Paying Broadband to EE and BT

XRaySpeX — Tue, 06 May 2025 18:17:00 GMT

How did you go about changing from BT to EE?

Re: Paying Broadband to EE and BT

SOOTY8 — Tue, 06 May 2025 20:10:03 GMT

I didn't, I've always been with EE formerly Orange. I seem to remember
ringing to order a new router last year and THE EE number took me to BT
where I was told BT now own EE. Therefore, I thought I was talking to my
provider. I will TRY to ring customer services of both later this week.

Re: Paying Broadband to EE and BT

Leanne_T — Wed, 07 May 2025 08:08:33 GMT

Morning @SOOTY8

Thanks for coming to the community.

I would suggest giving us a call on 150, and the team will check what accounts we have active for you and what the direct debit is for.

Let us know how you get on 🙂

Leanne.