https://community.ee.co.uk/t5/Broadband-Landline/Promised-old-Landline-Number/m-p/1530952#M119776 <P>I had a new landline and broadband fitted as I upgraded my package with EE. Since 4th April 2025 I have rang numerous times to ask when my previous old number be transferred over. But all I keep getting is false promises a month later nothing. I am absolutely devastated with the service I have received and cant believe the lies the advisors give you just to make you stay with them.&nbsp;</P> Mon, 05 May 2025 19:44:00 GMT Faz89 2025-05-05T19:44:00Z https://community.ee.co.uk/t5/Broadband-Landline/Promised-old-Landline-Number/m-p/1530952#M119776 <P>I had a new landline and broadband fitted as I upgraded my package with EE. Since 4th April 2025 I have rang numerous times to ask when my previous old number be transferred over. But all I keep getting is false promises a month later nothing. I am absolutely devastated with the service I have received and cant believe the lies the advisors give you just to make you stay with them.&nbsp;</P> Mon, 05 May 2025 19:44:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/Promised-old-Landline-Number/m-p/1530952#M119776 Faz89 2025-05-05T19:44:00Z https://community.ee.co.uk/t5/Broadband-Landline/Promised-old-Landline-Number/m-p/1531026#M119792 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4771756">@Faz89</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I completely understand why this would be frustrating for you. Have the Customer Support team explained what the problem is, or when the number is likely to be transferred?</P> <P>Chris</P> Tue, 06 May 2025 09:06:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/Promised-old-Landline-Number/m-p/1531026#M119792 Christopher_G 2025-05-06T09:06:13Z