topic hellp in Broadband & Landline

hellp

paul272 — Mon, 05 May 2025 07:37:07 GMT

Hellp my router keeps dropping out and i have to re set it every time every 20 mins

Re: hellp

Northerner — Mon, 05 May 2025 08:22:40 GMT

Hi @paul272

Fixed line broadband or mobile broadband.

Which router do you own.

Thanks

Re: hellp

manatarms84 — Mon, 05 May 2025 11:27:51 GMT

I would check all your wiring to make sure there are no loose connections. Then I would power everything down for 3 minutes to refresh everything. If the issue persists I would call technical or request a call back by texting GUIDE to 61998 to check for any faults on the line

Re: hellp

XRaySpeX — Mon, 05 May 2025 16:37:16 GMT

@manatarms84 wrote:

request a call back by texting GUIDE to 61998 to check for any faults on the line

It's 66033 now.