topic Re: Cancel Broadband in Broadband & Landline

Cancel Broadband

148456234 — Wed, 30 Apr 2025 13:10:24 GMT

I would like to cancel my Broadband.

The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in.

Re: Cancel Broadband

Mustrum — Wed, 30 Apr 2025 13:46:37 GMT

@148456234 have a look at the Help page below. However, if you are still in contract it may be in your best interests to carry on paying rather than face early termination charges.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan

Re: Cancel Broadband

XRaySpeX — Wed, 30 Apr 2025 14:20:18 GMT

If you no longer want any BB at your location, to cancel your EE BB & Home Phone phone EE on the Freephone no. (Opt 2) in my sig. and give 30 days notice

Re: Cancel Broadband

alenton2004 — Mon, 08 Sep 2025 14:56:13 GMT

I could like to Cancel my we broadband but keep my broadband sim pls

Re: Cancel Broadband

XRaySpeX — Mon, 08 Sep 2025 15:04:36 GMT

@alenton2004 : To cancel your BB see the post above yours.

What BB SIM? You don't need or get a SIM with Home BB.

Re: Cancel Broadband

Matt_124 — Mon, 08 Sep 2025 15:08:38 GMT

Is this EE Fibre/Full Fibre Broadband?

You would need to call EE Customer Services to give your cancellation notice, or change to a new provider who will put in your cancellation notice via the One Touch Switch system.

If you are within your minimum term you would be liable for Early Cancellation Charges for leaving your contract early. Info on this can be found here: https://ee.co.uk/help/profile/leaving-ee/early-termination-charges-explained

If you have a discount on an EE SIM as a result of being an EE Broadband customer, this discount will be lost upon termination of your Broadband Account.