topic Re: Smart Hub Pro and IPV6 in Broadband & Landline

Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 10:26:51 GMT

I have a 1G service FTTP with the smart hub pro and generally it is working.

looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabled

I cannot find a method of enabling it and the guide I spoke to said it was done in the router hub manager. I can’t find any method of enabling it. I have looked through the community and cannot find an answer,

Should this be enabled and if so how do I do it?

ian

Re: Smart Hub Pro and IPV6

Mustrum — Thu, 24 Apr 2025 10:38:40 GMT

@Iansuart your pic shows IP6 enabled and also shows IP6 addresses.

What is it that you think is not working?

Re: Smart Hub Pro and IPV6

JimM11 — Thu, 24 Apr 2025 11:12:13 GMT

@Iansuart IPV6 was working fine operational wise with the Plus router, unfortunate i no longer have one and do not have a screen capture but if anywhere would be in the Configuration tab, and reporting what on the router may not be 100% accurate, Have a look on a device to see, also network devices tab i think shows IPV6 IP assigned somewhere under Your Address Table entries.

EE Smarthub+ SH31B

Re: Smart Hub Pro and IPV6

XRaySpeX — Thu, 24 Apr 2025 11:06:23 GMT

Re: Smart Hub Pro and IPV6

bobpullen — Thu, 24 Apr 2025 11:23:46 GMT

@Iansuart - assuming you haven't tinkered with anything, should be enabled by default. Those Global v6 addresses at the bottom of your screenshot suggest that there's some IPv6 happening. What does this tell you (I'd expect a 9/10 if things are working)?

Re: Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 11:37:22 GMT

This looks ok but not sure why I get the IPv6 network disabled and the 2 n/a below it. Suggests something not correct

Re: Smart Hub Pro and IPV6

bobpullen — Thu, 24 Apr 2025 11:47:36 GMT

Likely just an aesthetic issue if you're getting (near) full marks on the website test. The latter is pretty conclusive proof that you have working IPv6 routing.

You can also try visiting the site here, which is hosted on an IPv6 only server. The only way you can connect to it is if you have working IPv6.

Don't suppose a reboot of the hub changes things for the better?

Re: Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 12:14:45 GMT

I got to hopesofzen - is that vorrdct

reboot made no difference

Re: Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 12:17:22 GMT

Typo

correct!

Re: Smart Hub Pro and IPV6

bobpullen — Thu, 24 Apr 2025 13:15:10 GMT

Yep, if you can get to the little Zen game then you can be pretty certain your IPv6 *is* working, regardless of what the EE hub is telling you.

Re: Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 13:33:40 GMT

That’s great. Thanks everyone for your help

ian

Re: Smart Hub Pro and IPV6

XRaySpeX — Thu, 24 Apr 2025 15:25:30 GMT

On that Advanced > IPv6 > Status page if you click the Config tab does ULA > Enabled say YES?

Re: Smart Hub Pro and IPV6

Iansuart — Thu, 24 Apr 2025 15:53:54 GMT

Yes it does

Re: Smart Hub Pro and IPV6

XRaySpeX — Thu, 24 Apr 2025 16:35:35 GMT

You should all be OK, IPv6-wise.