https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1526978#M118933 <P>Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help&nbsp;</P> Mon, 21 Apr 2025 22:49:36 GMT Gypsy11 2025-04-21T22:49:36Z https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1526978#M118933 <P>Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help&nbsp;</P> Mon, 21 Apr 2025 22:49:36 GMT https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1526978#M118933 Gypsy11 2025-04-21T22:49:36Z https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1526980#M118934 <P>Try on the Advanced &gt; Wireless Settings page of the router to temporarily disable the 5 GHz WiFi band &amp; move off the Smart channel while connecting problematic 2.4 GHz devices.</P> Mon, 21 Apr 2025 22:52:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1526980#M118934 XRaySpeX 2025-04-21T22:52:06Z https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1527007#M118938 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3101999">@Gypsy11</a>&nbsp;- what router/hub do you have?</P><P>If it's a Smart Hub Plus or Smart Hub Pro then an alternative would be to enable the <A href="https://ee.co.uk/help/broadband/manage-use/how-to-set-up-compatible-wifi" target="_blank" rel="noopener">Compatible WiFi</A> feature and connect the Tonie device to that instead.</P> Tue, 22 Apr 2025 08:23:23 GMT https://community.ee.co.uk/t5/Broadband-Landline/Router/m-p/1527007#M118938 bobpullen 2025-04-22T08:23:23Z