https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526286#M118748 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4674847">@Ropenta</a>&nbsp;: How did you receive this msg?</P> Fri, 18 Apr 2025 10:05:48 GMT XRaySpeX 2025-04-18T10:05:48Z https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526250#M118746 <P>Anybody got any idea why my smart hub won't connect.&nbsp; I get the message "can't connect as there is a problem with your billing" I click the link to billing and it just says "you're up-to-date and I don't owe any money"</P><P>Don't understand&nbsp;</P> Fri, 18 Apr 2025 07:58:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526250#M118746 Ropenta 2025-04-18T07:58:55Z https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526282#M118747 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4674847">@Ropenta</a>&nbsp;Would check that there is nothing going on with the Direct Debit if that is how you normally pay, the billing link will always say nothing wrong as it is how it display's. If not then you will have to call accounts link below.</P><P><A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact Us | Help &amp; Support | EE</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 18 Apr 2025 09:54:12 GMT https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526282#M118747 JimM11 2025-04-18T09:54:12Z https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526286#M118748 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4674847">@Ropenta</a>&nbsp;: How did you receive this msg?</P> Fri, 18 Apr 2025 10:05:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Wifi-not-working/m-p/1526286#M118748 XRaySpeX 2025-04-18T10:05:48Z