topic Entred wrong email in Broadband & Landline

Entred wrong email

starlored — Fri, 11 Apr 2025 06:40:13 GMT

I've just signed up for ee full fibre. I gave an incorrect email address when I signed up.

I have an existing account with ee, which I can merge accounts but obviously I won't know my account number as the welcome email will go to the non existent email address, will this come a a text as well or should I phone them to correct the problem.

Re: Entred wrong email

Chris_B — Fri, 11 Apr 2025 06:45:54 GMT

@starlored You need to phone up. Everything about that order will sent to that email address.

Re: Entred wrong email

starlored — Fri, 11 Apr 2025 08:31:09 GMT

I thought that would be the case, I've been getting order updates via text to my phone so no problem there. I'll phone them later and get it sorted.