topic EE in Broadband & Landline

EE

daveedge — Fri, 04 Apr 2025 18:53:34 GMT

EE broadband in my experience is really poor always dropping out. Don't know how they get away the the big claims they make in the advertisements!

Re: EE

Chris_B — Fri, 04 Apr 2025 19:37:00 GMT

@daveedge still waiting on my first drop out and I’ve been a EE broadband customer for around 6 years now. Have you ever raised this issue with customer support? Has an engineer ever been out to look at the issue? Is this via a phone line or fiber to your home ?

Out of curiosity what claim are you on about with the advisement?

Re: EE

Schockwave — Sat, 05 Apr 2025 12:53:27 GMT

I have been with them for nearly 30 years and only once did a whole area lose network, including shops etc, but that was down to open reach having to do a repair, otherwise just like @Chris_B , never had a problem, so please explain more what is going on, so that we may be able to help.