topic Re: Downgrading a Broadband Package in Broadband & Landline

Downgrading a Broadband Package

DomW1 — Fri, 04 Apr 2025 11:38:24 GMT

Hi,

Currently on the 500mbps plan, if I were to upgrade my plan to say the 900mbps plan could I then downgrade back to the 500mbps plan later on?

any advice much appreciated

Re: Downgrading a Broadband Package

XRaySpeX — Fri, 04 Apr 2025 11:49:34 GMT

While you may upgrade to a faster, dearer plan during your contract term you may not downgrade w/out having to pay Early Termination Fees until you reach the min. term.

Re: Downgrading a Broadband Package

DomW1 — Fri, 04 Apr 2025 12:13:38 GMT

Thanks for reply, Could I downgrade once at the end of contract/ due to upgrade?

Re: Downgrading a Broadband Package

XRaySpeX — Fri, 04 Apr 2025 14:04:55 GMT

Yes, once you are within 15 days of your min. term date.