topic Re: Been two days since paying late bill but still no internet? in Broadband & Landline

Been two days since paying late bill but still no internet?

Hanlou812 — Fri, 28 Mar 2025 17:32:59 GMT

Re: Been two days since paying late bill but still no internet?

Hanlou812 — Fri, 28 Mar 2025 17:39:07 GMT

paid my bill two days ago as I need to set up dd so I completely forgot it was due.
it’s been two full days and still no reconnect of broadband.. is this normal ?

Re: Been two days since paying late bill but still no internet?

mirrors90 — Fri, 28 Mar 2025 18:22:29 GMT

Hi; you’ll need to call ee and discuss with them. We’re all customers so don’t have access to this info.

Re: Been two days since paying late bill but still no internet?

XRaySpeX — Fri, 28 Mar 2025 18:26:27 GMT

Once EE's received payment, it can take up to 24 hours to switch your service back on. However, most services are on within 2 hours. If you’re still not connected after 24 hours, please try restarting your device.

Re: Been two days since paying late bill but still no internet?

Chris_S — Sat, 29 Mar 2025 09:53:21 GMT

Hi @Hanlou812 I'm concerned to hear that you still have no internet.

Are you able to make calls and send texts?

Chris S