topic Re: Router still flashing orange in Broadband & Landline

Router still flashing orange

Cjcrook24 — Sat, 22 Mar 2025 07:33:09 GMT

I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going to lose 2 days pay from not being able to work

Re: Router still flashing orange

Northerner — Sat, 22 Mar 2025 09:13:25 GMT

Hi @Cjcrook24

Have you tried restarting your router.

If not you'll need to speak to EE CS on 150.

Thanks

Re: Router still flashing orange

XRaySpeX — Sat, 22 Mar 2025 09:56:30 GMT

What is the name of the EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?

Re: Router still flashing orange

Cjcrook24 — Sat, 22 Mar 2025 10:18:02 GMT

I did that and was told be patient

Re: Router still flashing orange

Cjcrook24 — Sat, 22 Mar 2025 14:36:15 GMT

It's the fiber 500 and I have the smart hub i have no extenders