topic Re: Download issues. in Broadband & Landline

Download issues.

Mags49 — Sat, 22 Mar 2025 09:36:50 GMT

Despite having download speeds of 512mbps it's taking approx 12 hours to download a one hour TV programme

Re: Download issues.

Northerner — Sat, 22 Mar 2025 09:39:47 GMT

Hi @Mags49

Which site/app are you downloading from?

Thanks

Re: Download issues.

Profile closed — Sat, 22 Mar 2025 09:57:03 GMT

@Mags49

Post a screenshot of your results running the speed checker in the app. It’ll show download speed to the router (all any ISP guarantees) and speed over WiFi to the device initiating the test.

Like this ⬇️

If it’s within expectations, then it’s the ability of the site to serve up your download.