topic Re: Perks At Work - EE Broadband - Discount Code Not Working in Broadband & Landline

Perks At Work - EE Broadband - Discount Code Not Working

Limitless — Thu, 20 Mar 2025 19:36:01 GMT

Hello All,

Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services.

From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I then enter the code and select unlock.

The webpage confirms the code being applied by stating “Thanks for clicking through our trusted partner”.

Unfortunately from here (once I have entered my post code) it does not show me any discount pricing for any of the plans. The terms state only 24 month contracts (which i have selected) but still no joy.

I have even tried creating an EE account and then looking at the deals page, but unfortunately again no joy.

EE New sales team state they cannot help either by applying the discount and has to be done online via the portal.

Can someone please kindly help?

Re: Perks At Work - EE Broadband - Discount Code Not Working

Peter_W — Fri, 21 Mar 2025 09:52:13 GMT

Hey there @Limitless.

Welcome to the EE Community 😊

When exactly is it asking you to enter your code, is this prior to the page where it will display your offers?
Have you had a chance to try this from a different device or browser, too?

Peter

Re: Perks At Work - EE Broadband - Discount Code Not Working

Limitless — Fri, 21 Mar 2025 13:34:09 GMT

Hi Peter

Many thanks for the welcome!

Yes, the code is applied in a pop up type window as shown below:

I then enter my discount code and select Unlock. From here on the main page, I proceed to enter my post code and then look up the deals, but unfortunately does not apply the discount.

I have tried different browsers, different devices, accepted cookies but no joy.

Re: Perks At Work - EE Broadband - Discount Code Not Working

Peter_W — Fri, 21 Mar 2025 13:44:21 GMT

Thanks for confirming that for us, @Limitless!

How much is the discount that the code you've received is supposed to offer?
It may be a case that the plans being presented are with an existing promotional discount, so this wouldn't apply.

Peter

Re: Perks At Work - EE Broadband - Discount Code Not Working

Limitless — Fri, 21 Mar 2025 15:19:41 GMT

Hi Peter

There is no mention of any promotion currently running on the website. I have been looking at the 500mbps package at £34.99 and can’t see any mention of this price being on offer.

in regards to the actual discount amount - this isn’t mentioned unfortunately.

Re: Perks At Work - EE Broadband - Discount Code Not Working

Peter_W — Fri, 21 Mar 2025 16:24:53 GMT

If possible can you please post a screenshot of the offer you've seen here @Limitless?
I know we offer discounts on mobile via our Perk Portal and a few other providers, but I've not come across this for broadband before.

Peter

Re: Perks At Work - EE Broadband - Discount Code Not Working

Limitless — Fri, 21 Mar 2025 17:18:01 GMT

Re: Perks At Work - EE Broadband - Discount Code Not Working

Alex_H — Fri, 21 Mar 2025 18:41:57 GMT

@Limitless Thanks for clarifying. I have double checked on a perks at work account and the result was the same. I also cannot find any information on the campaign our side. With it not mentioning any actual specific discount I am not sure this is still a valid offer.

As the offer is through perks at work I would recommend getting in touch with them to check if it is still actually available, if and if it is they should be able to raise it through their own channels to help get the offer working on our website.

Alex

Re: Perks At Work - EE Broadband - Discount Code Not Working

Matt_124 — Sat, 22 Mar 2025 06:47:28 GMT

Hi @Alex_H,

I similarly checked on a Perks At Work account and at first it seemed as though it was related to Legacy EE Broadband, with some of the descriptions referring to BrightBox routers etc.

However the Terms & Conditions on the offer have been updated to refer to elements of the New EE BB plans ("Our broadband discounts are only available on our 24 month Essentials plans (excluding speeds over 900Mbps)" as well as mentioning the £3 per annum price adjustment.

Re: Perks At Work - EE Broadband - Discount Code Not Working

XRaySpeX — Sat, 22 Mar 2025 10:05:26 GMT

@Matt_124 : "per annum"?

Re: Perks At Work - EE Broadband - Discount Code Not Working

Matt_124 — Sat, 22 Mar 2025 10:12:16 GMT

@XRaySpeX

Yearly, my apologies.

Re: Perks At Work - EE Broadband - Discount Code Not Working

XRaySpeX — Sat, 22 Mar 2025 10:16:32 GMT

@Matt_124 : No, that's the same meaning. It's £3 per month price adjustment every year.

Re: Perks At Work - EE Broadband - Discount Code Not Working

Matt_124 — Sat, 22 Mar 2025 10:35:40 GMT

That is what I meant, the £3 price adjustment each year to the contracted price.

I was merely highlighting that the Terms & Conditions present in the screenshot differed to those that would have been in place for Legacy EE contracts, hence the information has been updated relatively recently or at least since April 24 when the new price change strategy went into place.

Re: Perks At Work - EE Broadband - Discount Code Not Working

Limitless — Tue, 25 Mar 2025 11:31:07 GMT

Just an update - I have contacted Perks At Work and advised them of the problem. Unfortunately received a generic response that the team will look into it and if the offer is no longer valid, they will remove it. Otherwise if the offer is indeed still valid, it will be rectified (but won’t be notified when that happens!)

Thank you all to whom have contributed to help here. Much appreciated!

Re: Perks At Work - EE Broadband - Discount Code Not Working

Peter_W — Tue, 25 Mar 2025 12:31:49 GMT

Thanks for the update here @Limitless 😊

Please let us know if you hear anything further!

Peter

Re: Perks At Work - EE Broadband - Discount Code Not Working

gdftz53 — Thu, 29 May 2025 22:53:42 GMT

Hello,

I keep running into the saem problem? No discount is applied when redirecting from operksatwork over to ee.co.uk. Neither does entering the code as part of the redirect make a difference nor is there any option to enter any kind of code throughout the check-out process.

Following generic responses from NextJump (the people behind perksatwork), I got hold of them, but they just confirmed it should be a standard 20% discount for eligible products. Then they also pointed out that they have also discounts for Virgin Media... - which I found quite useless as that wasn't my question and Virgin isn't available in my area anyways... So, all in all not quite useless answer.

Hence, I'd appreciate if an ee representative could pelase reach out to me with a solution on how to apply a discount on en EE Full Fibre Essentials product that I'd like to comibe witha TV subscription.

Thanks!

Re: Perks At Work - EE Broadband - Discount Code Not Working

JimM11 — Fri, 30 May 2025 09:55:47 GMT

@gdftz53 Posting on the Forum you just hope someone reads it, no reach outs, you want it done then call EE CS....