https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1517010#M116878 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2851893">@Roodles</a>&nbsp; &nbsp;you will need to contact Customer Services.</P> <P>&nbsp;</P> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV class="CallUsInHours_callUsWrapper__xINA1"> <DIV> <P>Monday to Friday, 8am to 9pm</P> <P>Saturday and Sunday, 8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV>From your EE mobile</DIV> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE" aria-label="1 5 0">150</P> </DIV> <DIV>From any other phone</DIV> <P class="lc-Text lc-TextEE" aria-label="0 3 3 0 1 2 3 1 1 0 5">0330 123 1105</P> <DIV>Calls are free from an EE number. Charges may apply if you call from another network.</DIV> </DIV> Mon, 17 Mar 2025 09:19:30 GMT Mustrum 2025-03-17T09:19:30Z https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1517005#M116876 <P>I have just completed the OTS from virgin media.</P><P>I did this online and was expecting to be able to choose an install date / activation date but there was no option.</P><P>What is the process? I have an email from virgin media saying the switch date is in 2 weeks...</P><P>Do I have any control over timings?</P> Mon, 17 Mar 2025 08:46:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1517005#M116876 Roodles 2025-03-17T08:46:17Z https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1517010#M116878 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2851893">@Roodles</a>&nbsp; &nbsp;you will need to contact Customer Services.</P> <P>&nbsp;</P> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV class="CallUsInHours_callUsWrapper__xINA1"> <DIV> <P>Monday to Friday, 8am to 9pm</P> <P>Saturday and Sunday, 8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV>From your EE mobile</DIV> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE" aria-label="1 5 0">150</P> </DIV> <DIV>From any other phone</DIV> <P class="lc-Text lc-TextEE" aria-label="0 3 3 0 1 2 3 1 1 0 5">0330 123 1105</P> <DIV>Calls are free from an EE number. Charges may apply if you call from another network.</DIV> </DIV> Mon, 17 Mar 2025 09:19:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1517010#M116878 Mustrum 2025-03-17T09:19:30Z https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1518282#M117072 <P>Ok thanks</P> Fri, 21 Mar 2025 08:25:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/One-touch-switch-and-installation-activation-dates/m-p/1518282#M117072 Roodles 2025-03-21T08:25:20Z