topic Re: W7 hardware in Broadband & Landline

W7 hardware

Kateab — Wed, 12 Mar 2025 13:24:40 GMT

upgraded to wifi7 and received today Smart Hub Pro and 1 satellite. I was told over the phone that it came with 3 satellites. I even asked if i could have 4 and was told to try the 3 1st of all.

Re: W7 hardware

JimM11 — Wed, 12 Mar 2025 13:31:59 GMT

@Kateab The system comes as a Pro router and only one (1) smart wireless extender, try that combination first, if it is not cutting it for wi-fi signal everywhere then start to ask for units 2 and/or 3. Linked the help terms below for you.

Smart WiFi and Smart WiFi Plus Terms and Conditions | EE

Re: W7 hardware

XRaySpeX — Wed, 12 Mar 2025 13:38:06 GMT

You have to apply for the extra Smart WiFi Pro devices 1 at a time, up to 3 total, - see SMART HUB PRO AND SMART WIFI PRO ADD ON & ADDITIONAL SERVICE TERMS

Re: W7 hardware

Kateab — Wed, 12 Mar 2025 13:43:53 GMT

That was not made clear to me GRRRRR - not a great start. I extender is not going to do it. I currently use netgear Orbis and have 5 of them as it is a big house.

Re: W7 hardware

JimM11 — Wed, 12 Mar 2025 13:50:03 GMT

@Kateab Continue to use the Orbis it will be better than the EE ones for sure.