topic Broadband in Broadband & Landline

Broadband

Shaun160 — Sun, 09 Mar 2025 21:04:50 GMT

Just payed a late bill and the office hours aren’t open so does anybody know how long it will take till my wifi comes back on? Normally comes back on straight away but been waiting about an hour? Can anyone help

Re: Broadband

JimM11 — Sun, 09 Mar 2025 21:24:13 GMT

@Shaun160 Nothing the Forum can do for you apart from advise the time scale, payment processed then EE turns it back on, as you say normally quickly but anything up to 24 hours after clearing the payment.

Re: Broadband

Chris_S — Mon, 10 Mar 2025 08:20:46 GMT

Hi @Shaun160 Some great advice there from @JimM11

Your service should reconnect automatically, but if you have any questions or concerns, I'd recommend giving our broadband team a call on 150 from an EE phone or 0330 123 1105 from any other phone

You can find a link to our Contact Us page here: Contact us

Chris S