https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514850#M116343 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4721764">@Diana08</a>&nbsp;What router do you have and service if you know, and from switch on power to it, normal time is about 5 minutes then ready and connected to the EE/OR side, what is the LED light at the end when it does not connect.</P> Sun, 09 Mar 2025 16:12:17 GMT JimM11 2025-03-09T16:12:17Z https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514847#M116342 <P>Hello, can you help me with a problem? My house's power was turned off for 30 minutes, and then when the internet router in the house came back on, it stopped working. Can you help me somehow to get it working?</P> Sun, 09 Mar 2025 16:04:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514847#M116342 Diana08 2025-03-09T16:04:03Z https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514850#M116343 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4721764">@Diana08</a>&nbsp;What router do you have and service if you know, and from switch on power to it, normal time is about 5 minutes then ready and connected to the EE/OR side, what is the LED light at the end when it does not connect.</P> Sun, 09 Mar 2025 16:12:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514850#M116343 JimM11 2025-03-09T16:12:17Z https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514851#M116344 <P>Which router is it &amp; what lights are showing?</P> Sun, 09 Mar 2025 16:13:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514851#M116344 XRaySpeX 2025-03-09T16:13:08Z https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514853#M116345 it pulses green and the small white one to which the outside internet wire is connected has 2 green lines<BR /><BR />Trimis din Yahoo Mail pentru iPhone Sun, 09 Mar 2025 16:15:28 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514853#M116345 Diana08 2025-03-09T16:15:28Z https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514854#M116347 <P>Does the white 1 on the wall, the ONT, show any red light? What state are the LOS &amp;/or PON lights?</P> Sun, 09 Mar 2025 16:24:26 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-internet-not-working/m-p/1514854#M116347 XRaySpeX 2025-03-09T16:24:26Z