topic Re: Cancel engineers visit in Broadband & Landline

Cancel engineers visit

Paulby — Thu, 28 Mar 2024 15:01:22 GMT

This morning EE booked an engineer visit for tomorrow as they thought they could not fix my broadband speed On checking after the call it had been resolved. Ive tried phoning 150 and freephone number but the option to stay on the call to speak to someone has gone. Any ideas how I can cancel the visit?

Re: Cancel engineers visit

Pantera4 — Sun, 02 Mar 2025 09:43:20 GMT

Hi I want to cancel engineer visit

Re: Cancel engineers visit

JimM11 — Sun, 02 Mar 2025 10:02:46 GMT

@Pantera4 You need to call EE CS to do this, contact info link is below.

Re: Cancel engineers visit

Mustrum — Sun, 02 Mar 2025 10:14:11 GMT

@Pantera4 You will need to call customer services as no one has account access on this forum.

https://ee.co.uk/help/contact-ee/technical-support/broadband-landline

Re: Cancel engineers visit

BMpiirwe — Mon, 04 May 2026 11:12:33 GMT

I want to cancel my engineer visit scheduled for 28/05/2026

Re: Cancel engineers visit

XRaySpeX — Mon, 04 May 2026 11:26:01 GMT

@BMpiirwe : Then phone EE CS on the Freephone no.(Opt 1) in my sig. & do so.